Ashenfallous Labs Private Limited has made commercially reasonable efforts to ensure that the users of gold Gold play the games in a manner which is fair to all players. However, please note that human behaviour is complicated and detection of cheating is an approximation based on a number of variables. User discretion is therefore, advised strongly. In the event you feel that a particular user (or a group of users) is or are cheating in a game, please reach out to us on the following email ids: 0000
Please note that failure to follow Rummy Drive APK rules or Terms of Service, irrespective of intention or motive, can get your account suspended, hacked or permanently banned. Please read the following list of PROHIBITED actions.
If suspected, the below-mentioned activity will result in the violation of our Terms of Service and will be aggressively enforced through Jail.
Playing with multiple accounts or friends on the same table to spoil other players' games is not allowed. We have the means to track these activities and if we discover or have reasonable suspicion that you are colluding with others, we may confiscate all your chips and/ or ban you from playing Rummy Drive APK.
You are allowed one account only per social network. In addition, you cannot use multiple accounts to try to accumulate free chips (aka chip farming). Should we detect any such behaviour, we will take suitable penalty measures, including confiscating your chips, suspending your accounts and/ or banning you permanently. The discretion of the penalty and mode of enforcement lies entirely upon us.
Using scripts and manual processes to accumulate free chips is an abuse of the terms and conditions of Rummy Drive APK. These behaviours are absolutely not allowed and may result in all your chips being confiscated, your account(s) being suspended or you being permanently banned.
Once chips have been granted, we do not offer refunds. If your chips have not been granted for whatever reason, please contact us and your chips will be granted immediately. In case we are unable to grant you chips, your refund will be processed from our end within 7 working days. If you are refunded even the chips have been granted, your account will be frozen after paying all your balance.
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